Privacy Policy

This Privacy Policy explains how gt999 ("we", "us", or "our") collects, uses, stores, and discloses information about users ("you") who access or use our online casino and sports betting platform at https://gt999.cam. By registering an account or using any of our services, you acknowledge that you have read and understood this Privacy Policy.

gt999 is committed to handling your personal data with integrity and transparency. We comply with applicable data protection principles and take reasonable technical and organisational measures to keep your information safe. This policy applies to all players in Bangladesh, including users in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond.

1. Information We Collect

When you register and use gt999, we collect certain personal information necessary to provide a safe, fair, and compliant gaming experience. The categories of information we collect include:

• Identity information: full name, date of birth, nationality, and government-issued identification documents required for account verification (KYC compliance).
• Contact information: email address, phone number, and residential address including city (e.g., Dhaka, Chittagong, Sylhet).
• Financial information: deposit and withdrawal transaction records, payment method references (e.g., bKash wallet number, Nagad account, Rocket, Upay), and account balance history.
• Technical data: IP address, device type, browser type and version, operating system, session duration, and pages visited on gt999.
• Behavioural data: game history, betting patterns, bonus usage, and preferences recorded during gameplay sessions on games such as cricket betting, slots, and live casino.

We collect this information directly from you during registration and account activity, and automatically through cookies and analytics technologies when you browse gt999.

2. How We Use Your Information

gt999 uses the information we collect for specific, legitimate purposes related to the provision and improvement of our services. These purposes include:

• Account creation and management: to register, verify, and maintain your gt999 player account securely.
• Payment processing: to facilitate deposits via bKash, Nagad, Rocket, Upay, and other supported methods, and to process withdrawals accurately.
• Customer support: to respond to your inquiries, resolve disputes, and provide assistance when you contact our support team.
• Fraud prevention and compliance: to detect, investigate, and prevent fraudulent activity, money laundering, and to fulfil our responsible gaming obligations.
• Service personalisation: to tailor promotions, bonus offers, and game recommendations to your preferences and activity on gt999.
• Platform improvement: to analyse usage patterns, run internal analytics, and improve the performance, security, and user experience of the gt999 website and mobile experience.

3. Legal Basis for Processing

We process your personal data on one or more of the following legal grounds:

• Contractual necessity: processing is required to perform the contract we have with you when you register an account and use gt999 services.
• Legal obligation: we are required to retain and process certain data (e.g., identity verification records, transaction logs) to comply with applicable laws and regulations.
• Legitimate interests: to prevent fraud, maintain platform security, and improve our services in ways that do not override your fundamental rights.
• Consent: where we send you optional marketing communications or place non-essential cookies, we rely on your consent, which you may withdraw at any time.

4. Sharing Your Information

gt999 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

• Service providers: trusted third-party vendors who assist in operating gt999 (e.g., payment processors, identity verification partners, hosting providers, analytics services) and who are contractually bound to handle data securely.
• Legal and regulatory authorities: when required by law, court order, or regulatory requirement to disclose information (for example, in the context of anti-money-laundering or fraud investigation procedures).
• Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity, subject to the same privacy protections set out in this policy.

Any third party receiving your data is required to maintain appropriate security measures and is prohibited from using your information for purposes other than those we specify.

5. Payment Data & Bangladesh Methods

When you make a deposit or withdrawal on gt999 using services such as bKash, Nagad, Rocket, or Upay, we record transaction references, amounts in BDT, timestamps, and status codes. We do not store your full mobile banking PIN or password — these credentials are entered directly on the respective payment provider's interface and never pass through our servers.

If you use a Visa or Mastercard debit card, card tokenisation is handled by our PCI-compliant payment partner. gt999 retains only the last four digits of your card number and the card type for display purposes — never the full card number, CVV, or expiry date.

6. Data Retention

gt999 retains your personal data only for as long as is necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable law. Specifically:

Active account data is retained for the full duration of your account's existence. Following account closure or deactivation, we retain identity verification records and transaction logs for a minimum period as required for compliance and dispute resolution purposes. Anonymised or aggregated statistical data that no longer identifies you personally may be retained indefinitely for platform analytics.

7. Cookies & Tracking Technologies

gt999 uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use include:

• Essential cookies: these are strictly necessary for the website to function correctly, including maintaining your login session and keeping your account secure.
• Analytics cookies: these help us understand how visitors interact with gt999 — which pages are most visited, how long users stay, and where they navigate from — so we can improve the platform.
• Preference cookies: these remember your settings and preferences (such as language selection and last-visited game categories) so you do not have to re-enter them each visit.

You can control or disable cookies through your browser settings at any time. Please note that disabling essential cookies may impair certain functions of gt999, such as maintaining your logged-in session.

8. Your Data Rights

As a user of gt999, you have meaningful rights regarding your personal data. You may exercise any of the following rights by contacting us at [email protected]:

• Right of access: you may request a copy of the personal data we hold about you.
• Right of rectification: if any of your personal data is inaccurate or incomplete, you may ask us to correct or complete it.
• Right of erasure: in certain circumstances you may ask us to delete your personal data ("right to be forgotten"), subject to our legal retention obligations.
• Right to restrict processing: you may ask us to pause or limit how we process your data while a concern is being investigated.
• Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time. Withdrawal does not affect processing already carried out.

We aim to respond to all data rights requests within 30 days. In complex cases this period may be extended, in which case we will notify you promptly.

9. Security Measures

gt999 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include SSL/TLS encryption on all data transmissions, secure server infrastructure, access controls limiting staff access to personal data on a need-to-know basis, and regular security reviews.

While we work hard to protect your data, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your gt999 account, enable two-factor authentication if available, and never share your login credentials with anyone.

10. Children and Minors

gt999 is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that a minor has registered an account or provided personal data, we will promptly close the account and delete the associated data. If you believe a minor has accessed gt999, please contact us immediately at [email protected].

11. Changes to This Privacy Policy

gt999 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will revise the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or a prominent notice on the gt999 platform.

Your continued use of gt999 following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way gt999 handles your personal data, our privacy team is here to help. We are committed to resolving any concerns you may have in a fair and timely manner.

Send your privacy enquiries to: [email protected]